Política de privacidad

Dongguan Jinling Crafts Co., Ltd. (“Jinling Craft”, “we”, “us”, or “our”) operates the website https://jinlingcraft.com/. This Privacy Policy explains how we collect, use, store, and protect personal information when visitors use our website, submit inquiry forms, contact us by email, WhatsApp, or other communication channels, or interact with our online services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect different types of information to provide our services, respond to inquiries, improve our website, and support business communication.

Personal Information

When you contact us, request a quotation, submit an inquiry form, or communicate with us, we may collect information such as:

• Name
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Product requirements
• Order quantity
• Customization details
• Shipping or destination information
• Any files, drawings, logos, or product references you voluntarily provide

Usage Data

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time and date of visit
• Time spent on pages
• Referring website
• General interaction data

This information helps us understand how visitors use our website and improve user experience.

2. How We Use Your Information

We may use collected information for the following purposes:

• To respond to your inquiries or quotation requests
• To provide OEM/ODM wooden craft manufacturing information
• To communicate about samples, pricing, production, packaging, and shipping
• To process business cooperation requests
• To improve our website, products, and services
• To analyze website traffic and user behavior
• To prevent spam, fraud, or misuse of our website
• To comply with applicable legal obligations
• To send product updates or business information if you have contacted us or shown interest in our products

You may contact us at any time if you do not wish to receive further communication from us.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality, analyze traffic, remember preferences, and enhance user experience.

Cookies are small files stored on your device. You can set your browser to refuse cookies or notify you when cookies are being used. However, some parts of our website may not function properly if cookies are disabled.

We may use cookies for:

• Website operation
• Security purposes
• Analytics and performance tracking
• User preference settings
• Marketing or remarketing, if applicable

4. Google Analytics and Third-Party Tools

We may use third-party analytics tools, such as Google Analytics, to understand how visitors use our website. These tools may collect information such as page views, traffic sources, browser information, device information, and user interactions.

Google may process data according to its own privacy policy. You can learn more about Google’s privacy practices through Google’s official privacy policy.

We may also use third-party tools or plugins for website security, contact forms, translation, search engine optimization, performance optimization, or marketing purposes. These service providers may process limited data only as necessary to provide their services.

5. Sharing and Disclosure of Information

We do not sell your personal information.

We may share information only in limited situations, such as:

• With service providers who help us operate our website or business communication
• With logistics, production, or business partners when necessary to fulfill your request
• When required by law, regulation, legal process, or government request
• To protect our rights, property, business interests, users, or the public
• In connection with a business transfer, merger, restructuring, or asset sale

Any third-party service providers are expected to use the information only for the purposes required to perform their services.

6. International Data Transfer

If you contact us from outside China, your information may be transferred to and processed in China or other countries where our service providers operate.

By submitting your information to us, you understand and agree that your information may be processed outside your country or region, where data protection laws may differ from those in your jurisdiction.

We take reasonable steps to protect your personal information in accordance with this Privacy Policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, supporting customer communication, complying with legal obligations, resolving disputes, and improving our services.

Inquiry records and business communication may be retained for future cooperation, order reference, customer support, or compliance purposes unless you request deletion where applicable.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Request restriction of processing
• Withdraw consent where processing is based on consent
• Request a copy of your personal information where applicable

To exercise these rights, please contact us using the contact information below. We may need to verify your identity before responding to your request.

10. GDPR Rights for EEA Visitors

If you are located in the European Economic Area, we process personal information based on one or more legal grounds, including:

• Your consent
• Performance of a contract or pre-contractual communication
• Our legitimate business interests
• Compliance with legal obligations

You may also have the right to lodge a complaint with your local data protection authority if you believe your personal data has been handled improperly.

11. Children’s Privacy

Our website and services are intended for business users and general visitors. We do not knowingly collect personal information from children under the age of 16.

If you believe that a child has provided personal information to us, please contact us, and we will take reasonable steps to remove such information.

12. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We recommend reviewing this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Dongguan Jinling Crafts Co., Ltd.
Website: https://jinlingcraft.com/
Email: sales@jinlingcraft.com
WhatsApp / Phone: +86 18819518125
Location: Room 209, Building 5, No. 84 Zhongli Road, Nancheng Street, Dongguan City, Guangdong Province